In the United Kingdom, what is often celebrated as a platform for independence and flexibility reveals a darker side for millions of workers. These gig employees, whether delivery riders or ride-hailing drivers, regularly face a barrage of stressors that aren't visibly apparent. For example, imagine a courier diligently waiting on the app for hours, often up to ten each week, while earning nothing during that time — a clear case of unpaid labor that drains both resources and patience. But the dangers don’t stop there. Many drivers push themselves beyond safe limits, risking traffic accidents or health complications just to maintain their income. Riders, on the other hand, frequently endure physical fatigue, intense pressure to meet tight deadlines, and even the risk of injury from rushing through deliveries. All these vivid instances highlight an inconvenient truth: what appears on the surface as a flexible, autonomous work setup is, in reality, a system rife with exploitation, instability, and anxiety. It’s a complicated truth that deserves more visibility because many workers are caught in a trap where their labor is undervalued, and their well-being sacrificed for the illusion of freedom.
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